SHIPPING & RETURNS
Shipping Policy
At Ancestra, we offer a variety of shipping options to meet your needs. We take great care in packaging your orders to ensure that they arrive safely. Our shipping costs are calculated based on the weight of your order and your location. We strive to make shipping as affordable as possible while still providing a high level of service.
If you have any questions about our shipping policies, please don't hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Ancestra. If for any reason you are not satisfied, we offer hassle-free returns and exchanges. Please contact us within 30 days of receiving your order to initiate a return or exchange. We will provide you with a prepaid shipping label to return the item(s) to us. Once we receive your return, we will process your refund or exchange as quickly as possible.
Please note that some items, such as custom orders, are not eligible for return or exchange. If you have any questions about our return and exchange policies, please don't hesitate to contact us.